Ordering Images

How do I buy prints?

Why do I have to crop off some of the photo sometimes?

How do I redeem a gift certificate?

Can I order high-resolution downloads?

What is the advantage of buying prints from my gallery or buying the high-res downloads and having the printing done myself?

What sort of retouching do you do? If my senior has some blemishes, can they be removed?

Why don't you retouch all of the proofs?

If I order an unretouched photo, how do you know to retouch it?

Can I see a retouched version of a photo before I have it printed?

Can I get Facebook copies of some of the unretouched photos?

What is the deadline for placing my order?

 

How do I buy prints?

You are able to buy any prints/hi-res downloads directly from your gallery using the Buy button in the upper right corner. There are two basic ways to order prints:

1) Buying one size of multiple images: Select all images that you'd like to order one size of (or as high-res downloads) and then click Buy. To do this, in the main image gallery (all the thumbnails are the same) click Select Photos. (Tip: To get to the main image gallery, click on your senior's name in the upper left corner of the screen.) Click on the images you'd like to purchase. When you are finished, click Buy. You can then select the one size of print for all of these photos. You also have the option of saving them to a Favorites List to be shared or purchased at a later time.

2) Buying different sizes of one image: Select one image and choose the product. Use this option if you want different sizes of different images. Click on the thumbnail to enlarge it. A featured products list is located in the lower right corner of the screen; if the desired product is on the list, you can simply click it. If not, you can click the Buy button in the upper right corner of the screen and then choose your desired product.

Once you have made your choices, choose View Cart. Here, you can make changes to quantity, etc., if you like. Check Out now when you are ready.

Why do I have to crop off some of my photo sometimes?

Cameras shoot at a 2x3 aspect ratio, meaning that enlargements to get the entire photo (i.e. no cropping), have to be in increments of that - so for example, 2x3 or 4x6 or 6x9 or 8x12 would all naturally give you all of the photo. If you order a 5x7 or an 8x10, however, some of the original photo must be cropped in order to fit into that space.

How do I redeem a gift certificate?

During the checkout process, in the upper right corner of the screen, there is a "Have a Coupon?" box where you can input your coupon code. Please note that the deduction isn't always shown until the final payment page of the checkout process.

Can I order high-resolution downloads?

Yes, but not through your gallery. Because of the limitations of bulk ordering with the website, all downloads are taken care of via email to me. The cost of 1-3 high-res images is $45 apiece. Four-nine images are $40 apiece, and 10 images or more are $35 apiece. Images are delivered either via email or Dropbox. If you would like a backup CD, there is a $20 shipping and handling charge.

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What is the advantage of buying prints from my gallery or buying the high-res downloads and having the printing done myself?

When you order prints through your gallery, I can guarantee that the prints will be high-quality. If you choose to buy high-res images and print them somewhere else, I cannot guarantee the quality. Of course, I like to see my images on a high-quality print, as you would, too, so please take care that you use a high-quality printer. Please contact me if you'd like suggestions for on-line, high-quality printers.

Once you buy a high-res image, you purchase the right to print in any size or quantity of that image. You can also use these images on graduation announcements purchased through online vendors such as tinyprints.com or costco.com.

What sort of retouching do you do? If my senior has some blemishes, can they be removed?

My goal is to make your senior look his/her very best by brightening eyes, eliminating dark circles and blemishes. I also like to give the background colors a boost. (For more information on my retouching process, click here.) 

Why don't you retouch all of the proofs?

My retouching process is fairly time-consuming so I retouch a representative sample that I put on my Facebook page and/or use on my website. Retouching a handful of images will give you an idea of how the retouching will look on those images you would like to purchase.

If I order an unretouched photo, how do you know to retouch it?

When an order is placed, I get a notification of which pictures you order, and I then retouch anything that hasn't already been done. Once I retouch the images, I approve it for printing. If you order a pose and you would also like a lo-res photo for Facebook of it, let me know and I'll generate that for you.

Can I see a retouched version of a photo before I have it printed?

I respectfully request that you don't ask for this unless you plan on ordering because it does take a bit of time to retouch. But yes, if you are sure you want to order an image but would like to see the retouched version, send me the number of the image you plan on ordering and I will retouch it and put it in your gallery for you to see. 

ldz-20140820--83-Editldz-20140820--83-Edit Can I get Facebook copies of some of the unretouched photos?

I only release photos that have been retouched, so in order to get a copy for Facebook, an order must be placed for any sized print.

What is the deadline for placing my order?

I leave all senior galleries up through June. This allows you to order throughout the year at gift-giving times and for graduation announcements.